Can employee have multiple locations?
To allow an employee to clock in at multiple locations (for example, if they work in several branches or offices), you need to set up their profile correctly in Clockster. Here’s a step-by-step guide:
How to Give an Employee Access to Multiple Locations for Check-Ins
Step 1. Add an Additional Location to the Employee Profile
Open the web version of Clockster.
Go to the Employees section.
Find the employee and click their Name.
In the employee card, click Edit.
In the Secondary Locations field, select the extra location where the employee should be able to check in.
Click Save.
⚠️ In Clockster, an employee can have one Main Location and several Secondary Locations. They can check in at any of the assigned locations.
Step 2. Use the Correct Schedule
If you use schedules, make sure the correct location is specified in the schedule.
If you create a schedule for Location A but add an employee whose only assigned location is Location B, the system will automatically add Location A as an additional one in their profile — allowing them to check in there.
Step 3. Ensure Devices Are Synced at Each Location
If your company uses biometric devices, make sure that:
Devices are properly synced with the server;
The employee’s photo is uploaded and up to date;
The employee is linked to the location where the device is installed.
If everything is set up correctly, the employee will be able to:
Check in through the mobile app at all assigned locations;
Pass biometric identification on devices located at those sites.
If something doesn’t work or you’re unsure, contact Clockster Support — we’ll help you configure it.
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